Casino Rama

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Hotel Houseperson

Hotel Houseperson

Posted Date 
Part Time

More information about this job

Job Summary

Job Title/Classification:

 Hotel Houseperson


 Hotel Housekeeping

Employment Type:

 Part time

Shift Assignment

 Swing Shift, Wednesday/Thursday Off, No Core Shifts


 Start Rate:$14.34; 1800 Hour Rate:$16.13;3600 Hour Rate:$17.92

# of Vacancies:


Posting Date:

October 4, 2017

Application Deadline:

 October 20, 2017

How to Apply:

 Apply online through ICIMS Career Portal


IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.


Job Description

As a C.R.E.W. member of the Hotel Housekeeping Team, we are looking for considerate, enthusiastic people who enjoy cleaning and maintaining our magnificent hotel suites and facilities. We are proud to continue to promote our patrons high standards of cleanliness they have come to know and expect from Casino Rama.





  • Clean and maintain all public areas including, but not limited to, back of the house, public washrooms, lobby, banquet and employee areas according to standard cleaning procedures;
  • Dust and polish furniture, lamps, planters and fixtures and vacuum in public areas, back of house, the lobby, elevators and main floor areas;
  • Clean glass surfaces and windows; clean all doors in hotel and rotunda areas; sweep lobby entrance both inside and out;
  • Clean and tidy employee locker rooms;
  • Clean and maintain Spa and Pool Area including, but not limited to, locker room, gym, pool deck, exterior patio and washrooms;
  • Clean offices, dust and wipe furniture, vacuum carpet and remove all garbage;
  • Comply with Casino Rama policies and procedures
  • Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift;
  • Perform specific detailed cleaning such as window cleaning and carpet cleaning;
  • Perform other tasks as assigned.


  • Respond to all Guest requests such as extra pillows and amenities in a professional and efficient manner; retrieve items when due to be returned;
  • Collect dirty linen, garbage and dirty glasses from the Room Attendant carts;
  • Organize and re-stock all linen closets with items needed for the guest room such as amenities and extra linen;
  • Clean and maintain all guest room areas such as hallways, ice machine, guest and service elevator landings;
  • Empty and dispose of garbage in lobby area and administrative offices;
  • Restock Room Attendant baskets and refill cleaning bottles;
  • Overnight shifts will require additional duties including, but not limited to,:
    • Deep clean all public washrooms (lobby, banquet,  employee areas),
    • Deep clean Spa and Pool area such as locker room, mini spa, treatment room, gym, pool deck, hot tub
    • Deep clean all hotel Restaurants after closing times (Weirs, Cedar, St. Germaine’s, Firestarter)
    • Dust and vacuum banquet rooms
  • Comply with Casino Rama policies and procedures
  • Operate all types of required equipment such as vacuum, auto scrubber, buffer and lift;
  • Perform specific detailed cleaning such as window cleaning and carpet cleaning;
  • Clean guest rooms as required
  • Perform other tasks as assigned.


  • Must be able to provide an AGCO license on an annual basis;
  • Must be able to work independently and in a team environment;
  • Reliable and dependable work ethic;
  • Good verbal and written English communication skills;
  • Good time management skills; must have the ability to multi-task in a busy, fast paced work environment;
  • Must be able to push and pull supply cart 50 lbs. force; frequent lifting of housekeeping supplies 2-25 lbs;
  • Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend;
  • Ability to walk and stand for prolonged periods (regular work shift 8 hours);
  • Strong customer service skills



All employees at Casino Rama are expected to:

  • Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act.
  • Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols.
  • Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.   


Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.


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