Casino Rama

Job Listings

Here is a list of our exciting career openings.  Please click on the job title for more information, and apply from that page if you are interested.

 

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Search Results

5 days ago(12/13/2017 3:15 PM)
Job Title/Classification:  Kitchen Utilities Attendant Department:  Kitchen Services Employment Type:  Part Time Shift Assignment  Day - Tuesday/Wednesday OFF, No Core Shifts Wages:  Start Rate:$14.34; 1800 Hour Rate:$16.13; 3600 Hour Rate:$17.92 # of Vacancies:  1 Posting Date:  December 13, 2017 Application Deadline:  December 20, 2017 How to Apply:  Apply online through ICIMS Career Portal     IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   Casino Rama’s exceptional dining experience begins in the back of house with the team’s commitment to cleanliness, safety and efficiency. The kitchen Utility Attendant (Kitchen Porter) role is an important part of this overall excellence.   The Kitchen Utility Attendant (Kitchen Porter) is responsible for providing service to the food and beverage department in all aspects of dish and pot washing, as well as overall cleanliness of the back of house operation. Successful candidates embrace health and safety, attention to detail and strive to provide excellent relations with fellow C.R.E.W. members. This front-line position is for someone who is looking to start an exciting career in the hospitality industry.   Responsibilities: - Load / unload dishes, glassware and cutlery into our top quality cleaning machines/equipment and store clean dishes.   - Maintain back of house areas including storage rooms, kitchens, utilities, halls, bars and other service areas in a clean and safe manner - Remove food from dishes and place dirty dishes on conveyor belt - Machine wash and mop floors; power wash garbage area - Steam clean and scrub tile surfaces - Pick up and wheel garbage pails from back of house areas to compactors - Load and compact cardboard, tin and garbage into compactors - Comply with AGCO, Provincial and Casino Rama policies, procedures and regulations - Must directly or indirectly provide for excellent employee relations with co-workers - Perform other duties as assigned  Qualifications: - Previous Kitchen Services experience and knowledge of cleaning equipment/chemicals is preferred, but not essential - Must be able to lift, push and pull heavy objects of up to 50 kg repeatedly during the course of a shift - Must be able to constantly stand, walk, bend, twist and be exposed to heat, chemicals, noise, steam, odors and slippery floors - Ability to work in a fast paced environment All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Kitchen Services
3 days ago(12/15/2017 10:19 AM)
Job Title/Classification:  Chef de Partie CONTRACT Department:  Culinary Employment Type:  Full Time 1 YEAR CONTRACT Shift Assignment  Grave - Tues/Wed OFF, Thurs-Mon 2330 - 0730 WE Wages:  Start Rate:$18.33; 1800 Hour Rate:$20.62; 3600 Hour Rate:$22.91 # of Vacancies:  1 Posting Date:  December 15, 2017 Application Deadline:  December 22, 2017 How to Apply:  Apply online through ICIMS Career Portal     IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.       Responsibilities:    - Prepare food according to recipe/portion control - Supervision of up to 8 staff  - Bake, roast, steam, broil and otherwise cook food - Responsible for presentation and garnishment - Must directly or indirectly provide for superior customer service and always promote excellent relations with co-workers - Perform other duties as assigned   Qualifications:        - Must have journeyman’s papers / Red Seal - Must have four (4) years of progressive culinary experience in a large kitchen, similar working environment - Must meet departmental standard for Prep Line Cook in all areas of kitchen - Must be well rounded in all areas of the kitchen with a basic knowledge of Pastry - Must demonstrate leader ship and training skills - Must be proficient in the following areas:  Garde Manger, Hot Kitchen and Line Cooking - Must participate in a three (3) course cooking test during interview process - Must be able to handle stressful situations in an appropriate manner           All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Contract
Department
Culinary
5 days ago(12/13/2017 10:33 AM)
Job Title/Classification:  Chef de Partie - Pastry Department:  Culinary Employment Type:  Full Time 1 YEAR CONTRACT Shift Assignment  Day - Thursday/Friday OFF, Sat-Wed 1300-2100 Wages:  Start Rate:$18.33; 1800 Hour Rate:$20.62; 3600 Hour Rate:$22.91 # of Vacancies:  1 Posting Date:  December 13, 2017 Application Deadline:  December 20, 2017 How to Apply:  Apply online through ICIMS Career Portal     IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   In the role of Chef de Partie/Pastry, we strive to pursue that ultimate taste and presentation so that our guests expectations have been exceeded!  If you enjoy a dynamic and fast paced enviroment, being an integral team member and leader and have a passion for food creativity - we want to hear from you!     Responsibilities: - Assist in menu planning - Prepare and bake a variety of desserts and pastries - Provide directly or indirectly superior customer service and always promote excellent employee relations with co-workers - Assist in maintaining a reasonable food cost - Maintain a par stock and advise chef of shortages - Follow proper hygiene and sanitation practices - Being able to prioritize your daily tasks - Training of fellow co-workers when necessary - Daily supervision - Perform tasks necessary in placing food orders - Other Duties As Assigned   Qualifications: - Three (3) years progressive experience in a large kitchen / preferable hotel environment - Red Seal Journeyman Papers required - Previous experience with chocolate and sugar work an asset - Strong customer service and people management skills - Strong written and verbal communication skills - Ability to work all shifts as required - Computer skills an asset - Plate presentation techniques and trends an asset - A good attitude and desire to learn and excel   All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Contract
Department
Culinary
6 days ago(12/12/2017 9:38 AM)
Job Title/Classification:  Laundry Attendant Department:  Hotel Housekeeping Employment Type:  Part time Shift Assignment  Day Shift, Tuesday/Wednesday Off, No Core Shifts Wages:  Start Rate:$14.34; 1800 Hour Rate:$16.13; 3600 Hour Rate:$17.92 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   In the role of Laundry Attendant, a candidate who enjoys cleaning towels and linens with an attention to detail and enjoys working as part of a team, would excel in this fast paced and dynamic position! A new addition to our laundry department commercial equipment is a steam tunnel that we are very excited about!   Scope: - Maintain and provide clean linens for Hotel Housekeeping and Food & Beverage outlets for Casino and Hotel Responsibilities: - Separate linens according to linen classifications and weights to ensure maximum efficiency of wash loads. - Load and unload washers and load and unload dryers once cycle is complete into proper receptacles. - Select appropriate wash and dryer cycle based on linen classification. - Properly feed linens onto ironer feed table, ensuring that edges are straight. - Inspect and separate damaged or stained linen from regular linen and store in a separate container. - Receive linen from the folder, fold, sort and stack onto appropriate cart. - Sort, fold and count terry items and place on metro-carts. - Operate steam press, hang uniforms and put through steam tunnel. - Ensure all linens are counted and recorded properly on production logs and re-set counter when completed. - Maintain cleanliness of laundry area and equipment by following routine daily cleaning procedures. - Remove lint from the dryer screens and lint collector on a daily basis. - Wear proper safety equipment and observe all health and safety rules and guidelines in the operation of the machinery. - Immediately report any and all malfunctions with the machinery and any and all Health & Safety concerns immediately to the Laundry Supervisor. - Complies with Casino Rama Policies and Procedures. - Performs other tasks as assigned by management. Qualifications: - Ability to work in a fast paced environment. - Good physical stamina, standing for entire shift, repetitive bending and lifting up to 20 pounds. - Able to push a laundry bin repetitively which can weigh up to 50 pounds. - Must be able to learn how to operate machinery, ie: washer, dryer, ironer, steam tunnel, steam press and folder. - Must be a Team player.    All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Laundry
6 days ago(12/12/2017 9:43 AM)
Job Title/Classification:  Room Attendant Department:  Hotel Housekeeping Employment Type:  Part time Shift Assignment  Grave Shift, Monday/Tuesday Off, No Core Shifts Wages:  Start Rate:$14.34; 1800 Hour Rate:$16.13;3600 Hour Rate:$17.92 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   Responsibilities: - Check climate control, lights and alarm clock; make adjustments to correct irregularities; ensure T.V. remote control is working; report broken items to the Main Linen Room Attendant; - Ensure the compendium binder is up to date; draw shears; - Check room supplies and replace items; empty trash containers; contact Room Service to remove any dishes; - Strip and inspect beds and load soiled linen on cart; change bed pads if soiled and turn mattresses if worn in areas; - Make bed according to the hotel standards including roll-a-way beds before removing; - Clean glass surfaces such as mirrors and shower walls; - Dust and polish furniture, fixtures and clean vents; - Vacuum carpets, including moving furniture; report stains to the Housekeeping department; - Clean/scrub and dry wash basins, fixtures, pipes under basins, shower heads, tiles, bathtub and toilets; replace toilet rolls and tissues; - Sweep and wash bathroom floors; - Replace soiled linens and provide supply of laundry bags and slips; - Sign in and out for keys per Resort procedures and devices on issue sheets; - Report and deliver items found to the Supervisor; - Lock and secure doors when leaving the room to ensure the safety and security of guests and their belongings. Exercise confidentiality regarding guest personal information; - Clean and verify status of rooms in a priority sequence, note discrepancies; - Comply with Hotel Policies and Procedures and perform other tasks as assigned by management; - Maintain a professional appearance as per company grooming policy; - Maintain a high level of professionalism, positive demeanor and service etiquette at all times; - Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; - Report room deficiencies to Supervisor. - Clean Public Areas, deliver guest requested items to rooms and deliver linen as required; - Perform other duties as assigned.   Qualifications: - Must provide a clean criminal history certificate on an annual basis; - Must be able to work independently and in a team environment; - Reliable and dependable work ethic; - Good verbal and written English communication skills; - Good time management skills; must have the ability to multi-task in a busy, fast paced work environment; - Ability to push a pull a cart (50lbs) safely and have the ability to maneuver in all directions; - Ability to bend to floor level and demonstrate ability to reach and twist and stretch;                                     - Ability to safely bend at waist using proper knee bending and lifting techniques; - Ability to pull the sofa bed pull out frame up and out using knee bending techniques and upper body strength and demonstrate ability to push and replace the bed frame safely; - Must be able to frequently lift and move housekeeping supplies and equipment up to 50lbs; - Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; - Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Ability to use proper Personal Protective Equipment and cleaning supplies as per departmental standard operation procedures All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"          
Type
Part Time
Department
Hotel Housekeeping
6 days ago(12/12/2017 10:05 AM)
Job Title/Classification:  Esthetician Department:  Spa Employment Type:  Part time Shift Assignment  Day Shift, Monday/Tuesday Off, Core Shifts Friday/Saturday 13:00-21:00,  Sunday 12:00-20:00 Wages:  Start Rate:$11.25; 1800 Hour Rate:$11.25;3600 Hour Rate:$11.43 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   The Balance in Life Spa has recently undergone a modern and contemporary facelift and we are looking for an ambitious Esthetician who loves to work in a fresh and engaging environment that is dedicated to providing exceptional services to their clients.  We are a very succcessful spa with an ever expanding clientele with many repeat customers. We are proud in our commitment to offer high end services using the industries best product lines available. We are seeking an Esthetician to work in our top class facility who is passionate about thier career and wants to work with a vibrant and friendly team.   If you have a desire for balance in life, and are motivated to learn new services and techniques, apply today to join our winning team!    Responsibilities: - Exercise qualified and professional treatments in accordance with Spas Ontario Standards - Abide by the professionally accepted standard of hygiene established by the Ontario Ministry of Health - Ensure that all equipment and supplies are properly sanitized or discarded - Attend scheduled meetings to discuss the Spa’s operation - Keep accurate records of all commissions and gratuities owed - Maintain a positive and caring service with a friendly and enthusiastic attitude - Advise clients on skin and body care - Attend organized seminars or training for therapists and estheticians on improved services or new treatments - Comply to dress codes and maintain a well kept and tidy appearance as outlined in the spa’s employee code of conduct documentation - Follow and complete items on check list - Comply to hotel policies and procedures - Perform other tasks as assigned by management  Qualifications: - Aesthetic diploma to meet Provincial regulations and/or accredited associations - Minimum 2 years experience - Ability to remain standing for long periods of time with frequent bending   All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Compensation:  The Esthetician is paid an hourly rate (regardless if the Esthetician is performing a treatment or not) plus a competitive commission per service, plus gratuities.   Other:  Uniforms, products, linens are provided by the spa.  A coordinator schedules and organizes the appiontments.  Regular product knowledge is provided.    Hours:  The spa is open from 9am to 9pm for services, 7 days a week.  It is expected that the Esthetician will be scheduled an 8 hour shift, 2-3 shifts a week, with one weekend day per week.      Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Spa
6 days ago(12/12/2017 9:52 AM)
Job Title/Classification:  Guest Service Agent Department:  Front Office Employment Type:  Part time Shift Assignment  Day Shift Wages:  Start Rate:$12.34; 1800 Hour Rate:$13.89;3600 Hour Rate:$15.43 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   Responsibilities: - Greet guests curbside either entering or departing the Hotel in a warm, friendly and courteous manner and with a smile; learn guest’s name and use it at all times; - Park and retrieve guests' vehicles to and from the designated valet parking area; ensure guests' vehicle keys are secure at all times; distribute parking tickets to guests; - Maintain a professional appearance as per company grooming policy; - Maintain a high level of professionalism, positive demeanor and service etiquette at all times; - Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; - Control traffic flow; politely discourage guests from leaving vehicles at the entrance; - Assist guest with luggage; load or unload from vehicle using proper, safe baggage/cart handling techniques; ensure guest safety and avoid property damage; - Escort guests to their rooms; inform guests of the hotel’s facilities, hours of operations, and offer to make reservations as appropriate; arrange transportation for guests if needed (taxi, limo etc.); - Assist guest with check out, ensuring nothing is left behind; transport luggage to lobby or vehicle; - Explain proper use of key system to guests and ensure the room’s readiness; report deficiencies; - Explain operation of room equipment, fire exits and procedures; - Store luggage in the guest service attendant’s closet and issue claim checks; - Deliver messages per switchboard and give wakeup calls in person as requested; - Provide accurate directions to all areas of the Hotel and Casino complex by having daily event sheet; - Answer telephone within 3 rings using proper telephone answering techniques; - Understand and follow safety and emergency procedures and comply with Hotel and Casino policies and procedures; - Perform other tasks as assigned by management. Qualifications: - Must hold a valid Ontario Class G2 driver’s license and be able to drive a manual transmission; - Must provide a clean criminal history certificate and a clean driver’s abstract on an annual basis; - Reliable and dependable work ethic; - Must have the ability to multitask in a busy, fast-paced work environment; - Must be able to work outdoors in all weather conditions; - Must be able to push and pull luggage and cart 5–50 lbs. force; frequent lifting of luggage in and out of vehicle and onto cart (5-50 lbs.); - Must be able to perform essential duties that require frequent use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; - Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Knowledge of area and attractions is an asset.   All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Front Office
1 week ago(12/8/2017 6:43 PM)
JOB SUMMARY   The Manager Internal Audit is responsible for the overall operation of the Internal Audit Department. This role ensures audit services are delivered to Casino Rama Resort, supporting its strategic direction by independently evaluating controls, protecting assets, identifying both risks and efficiencies and ensuring regulatory compliance.  The Manager works closely with all departments to support their needs and deliver exceptional customer service.   CORE COMPETENCIES Leadership, strategic and critical thinking, high ethical standards, communication excellence, interpersonal skills, administration and management, management of financial resources, achieving quality results, innovation and creativity and a team player focused on employee engagement and customer service.   RESPONSIBILITIES   - Develop annual audit plan in conjunction with Corporate Internal Audit, which includes audits of gaming and non-gaming operations to assess controls, operational efficiencies and compliance with policies, procedures and regulations. - Develop audit programs, internal control questionnaires, planning memos for each audit undertaken, perform detail testing and analysis, and prepare audit reports including recommendations for improvement to procedures to assist with efficiencies and continued compliance. - Present audit reports to senior management, Corporate Internal Audit and Corporate Compliance Committee. - Supervise and direct Internal Audit staff on assigned engagements. - Assist and liaise with external auditors (i.e. AGCO, FINTRAC, OLG). - Complete special audits as required to assist in addressing management concerns. - Direct department C.R.E.W. member development, training and evaluation to drive engagement.      Other - Complies with Alcohol and Gaming Commission of Ontario regulations. - Complies with Casino Rama policies and procedures. - Performs others tasks and duties as assigned by management.  QUALIFICATIONS - Certified Public Accountant (CPA) or Certified Internal Auditor designations - Undergraduate degree at an Accredited University - Minimum of 3-5 years of audit experience - Previous experience within financial services or gaming/hospitality environment (preferred but not required) - Previous management/leader experience - Able to obtain and retain a Category 1 Gaming license from the AGCO - Excellent verbal and written communication and interpersonal skills - Excellent analytic and computer skills including data analytic software - Excellent time management skills All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Full Time
Department
Internal Audit
6 days ago(12/12/2017 2:55 PM)
Job Title/Classification:  Bartender Department:  Beverage Employment Type:  Part-Time Shift Assignment  Swing - Tuesday/Wednesday OFF, No Core Shifts Wages:  Start Rate: $10.80; 1800 Hour Rate: $12.15; 3600 Hour Rate: $13.50 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal     IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   In the role of Bartender, if you have proven bartending and beverage experience, enjoy working as an integral team member and enjoy the exciting and dynamic customer service this position will entail - we want to hear from you!   Responsibilities: - Take beverage orders, mix and serve drinks to customers; - Notify supervisors of low inventory and recommend new inventory; - Tender cash, credit and debit transactions with accuracy ensuring all payments are collected; - Cash register operation and proper close out; - Maintain a professional appearance adhering to company and department grooming policy; - Maintain a high level of professionalism, positive demeanor and service etiquette at all times; - Directly or indirectly provide for superior customer service - Work in cooperation with supervisors and co-workers and promote excellent employee relations   with co-workers; - Assist with problem solving any potential guest or crew complaints and alert management on issues that need further follow up; - Develop and maintain a good understanding of  beverage and outlet food menu knowledge - Take food orders and provide table service in bars/lounges where food is served - Maintain a clean bar area and wash/polish glassware and utensils as required - Comply with Liquor License Act and adhere to all Casino Rama Policies and Procedures; - Perform other duties as required. Qualifications: - Must possess previous bartending or serving experience in a fast paced environment; - Extensive experience mixing drinks and excellent knowledge of cocktail recipes; - Reliable and dependable work ethic; - Must be able to work well under pressure and multi-task in a busy, fast paced work environment; - Must have the ability to walk and stand for prolonged periods (regular work shift 8 hours); - Must have the ability to frequently use hands, wrists, arms, shoulders and back to grip, carry, lift, balance and extend in order to provide service; - Must have the ability to use POS and tender bills efficiently and accurately for all products; - Excellent verbal English communication skills; Ability to read and write in English; - Must have or be able to acquire Smart Serve certification; - Must be able to get certified in WHMIS training. - Must be able to acquire and maintain AGCO licensing.  All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Beverage Service
6 days ago(12/12/2017 9:59 AM)
Job Title/Classification:  Environmental Services Attendant-Male Line (7 month contract) Department:  Environmental Services Employment Type:  Full time Shift Assignment  Swing Shift, Sunday/Monday Off, Core Shifts Tuesday-Saturday 16:00-00:00 Wages:  Start Rate:$14.34; 1800 Hour Rate:$16.13;3600 Hour Rate:$18.20 # of Vacancies:  1 Posting Date:  December 12, 2017 Application Deadline:  December 19, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   In the role of Environmental Services Attendant, we are looking for candidates who enjoy cleaning with an attention to detail and embraces our high levels of customer service. If you enjoy a fast paced and dynamic work environment - we want to hear from you!   Responsibilities: - Clean and maintain all assigned areas in an effective, responsible and appropriate manner; - Clean and keep all public and non-public areas in an orderly and attractive manner; - Work with a scheduled system of assigned duties; - Ensure that all products and equipment are carefully accounted for and properly stored in a safe and secure; notify supervisor of low supplies; - Complete accurate inspection reports on equipment and report malfunctions; - Remain current and familiar with all cleaning chemicals and their uses; - Maintain a professional appearance as per company grooming policy; - Maintain a high level of professionalism, positive demeanor and service etiquette at all times; - Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; - Understand and follow safety and emergency procedures and comply with Hotel and Casino policies and procedures; - Perform other tasks as assigned by management. Qualifications: - Reliable and dependable work ethic; - Must be able to obtain and maintain AGCO licensing; - Must have the ability to multitask in a busy, fast-paced work environment; - Must be able to operate floor maintenance equipment; - Must be able to push and pull equipment and cart 5–50 lbs. force; frequent lifting of supplies (5-50 lbs.); - Must be able to perform essential duties that require constant use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; - Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Ability to climb a six foot ladder; - Knowledge of cleaning supplies, chemicals, techniques and uses an asset. - Ability to work independently and/or cohesively with a team while promoting good employee relations with co-workers - Ability to work with cleaning chemicals, such as but not limited to sanitizers, disinfectants, and aerosols. - Able to perform repetitive dities throughout a shift (Polishing slot machines, cleaning washrooms, vaccuming) - Proven customer service experience - Demonstarte accountability and follow through on commitments - Previous Housekeeping, Environmental Service or cleaning experience an asset - Committed to learing and maiantaining knowledge of cleaning supplies and equipment, including proper and safe storage of such - Must be able to clean male washrooms throughout entire shift     All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Contract
Department
Environmental Services
2 weeks ago(11/30/2017 11:59 PM)
Job Title/Classification:  Environmental Services Attendant (Male) Department:  Environmental Services Employment Type:  Part time Shift Assignment  Grave Shift, Wednesday/Thursday Off, No Core Shifts Wages:  Start Rate:$14.34; 1800 Hour Rate:$16.13;3600 Hour Rate:$17.92 # of Vacancies:  1 Posting Date:  November 23, 2017 Application Deadline:  November 30, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   In the role of Environmental Services Attendant, we are looking for candidates who enjoy cleaning with an attention to detail and embraces our high levels of customer service. If you enjoy a fast paced and dynamic work environment - we want to hear from you!   Responsibilities: - Clean and maintain all assigned areas in an effective, responsible and appropriate manner; - Clean and keep all public and non-public areas in an orderly and attractive manner; - Work with a scheduled system of assigned duties; - Ensure that all products and equipment are carefully accounted for and properly stored in a safe and secure; notify supervisor of low supplies; - Complete accurate inspection reports on equipment and report malfunctions; - Remain current and familiar with all cleaning chemicals and their uses; - Maintain a professional appearance as per company grooming policy; - Maintain a high level of professionalism, positive demeanor and service etiquette at all times; - Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers; - Understand and follow safety and emergency procedures and comply with Hotel and Casino policies and procedures; - Perform other tasks as assigned by management. Qualifications: - Reliable and dependable work ethic; - Must be able to obtain and maintain AGCO licensing; - Must have the ability to multitask in a busy, fast-paced work environment; - Must be able to operate floor maintenance equipment; - Must be able to push and pull equipment and cart 5–50 lbs. force; frequent lifting of supplies (5-50 lbs.); - Must be able to perform essential duties that require constant use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend; - Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Ability to climb a six foot ladder; - Knowledge of cleaning supplies, chemicals, techniques and uses an asset. - Ability to work independently and/or cohesively with a team while promoting good employee relations with co-workers - Ability to work with cleaning chemicals, such as but not limited to sanitizers, disinfectants, and aerosols. - Able to perform repetitive dities throughout a shift (Polishing slot machines, cleaning washrooms, vaccuming) - Proven customer service experience - Demonstarte accountability and follow through on commitments - Previous Housekeeping, Environmental Service or cleaning experience an asset - Committed to learing and maiantaining knowledge of cleaning supplies and equipment, including proper and safe storage of such - Must be able to clean male washrooms throughout the entire shift     All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Environmental Services
5 days ago(12/13/2017 10:59 AM)
Job Title/Classification:  Front Office Agent Department:  Front Office Employment Type:  Part time Shift Assignment  Swing Shift Sunday/Monday Off, Core Shifts Thursday/Friday/Saturday 14:00-  22:00 Wages:  Start Rate:$15.95; 1800 Hour Rate:$17.95;3600 Hour Rate:$19.94 # of Vacancies:  1 Posting Date:  December 13, 2017 Application Deadline:  December 20, 2017 How to Apply:  Apply online through ICIMS Career Portal   IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.   Summary: Front Office agents are responsible for greeting and registering the guests, providing Diamond Service from the time of registration and throughout the guests stay.   Responsibilities - Complete all daily shift check lists. - Pre-register incoming bus groups and packages. - Provide retail quotes and reservations as required. - Check in and out of guests utilizing the CRS and LMS system. - Provide guests with information regarding daily events to prompt our services and products. - Respond to guests concerns, comments, and questions in a professional and timely manner; and maintain guest confidentiality. - Handle cash, credit card, pre-paid credit cards, gift cards and debit transactions in an accurate manner; report errors immediate to supervisors. - Maintain their float at $1000.00. - Perform all billing, including complimentary billing, discounted rates and retail rates billing as required. - Perform responsibilities in “At Your Service station” as set out by departmental standards. - Complete daily reports as assigned by management and other duties assigned by management, adhering to departmental standards and procedures including Hotel Walk Policy - Perform other duties as assigned. Qualifications: - Front Desk experience in a fully automated hospitality environment is preferred. Hotel and Hospitality Diploma is preferred.   - Excellent customer service skills - Able to work well in a fast paced business environment and well under pressure. - Must be able to talk and type at the same time and be able to type 60 WPM (will be tested). - Must have the ability to communicate effectively, both verbally and in writing. - Ability to walk and stand for prolonged periods (regular work shift 8 hours); - Must be able to bend twist and lift up to 50 pounds. - Knowledge of LMS, CRS, VISION, MAGMA, and WEBWORKS are an asset.     All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Part Time
Department
Front Office
2 weeks ago(12/6/2017 8:50 AM)
VICE PRESIDENT, MARKETING   SUMMARY   The primary purpose of the Vice President Marketing is to exercise direct control over Casino Rama’s marketing functions, specifically Player Services (Loyalty Program, Bussing, Call Centre, VIP Services), Entertainment and Marketing Services (inclusive of Public Relations, Advertising, Direct Marketing, Media and Social Networking).  In addition this position is a key member of the property Executive Committee, and oversees contracts with various outside vendors providing key services to the casino.  The individual will work with key department heads and stakeholders to ensure that the property achieves its planned goals for operational performance, as measured by revenue and cost controls which are consistent with the governing rules of gaming and compliance.  The Vice President Marketing will demonstrate leadership and a professional image to all guests, players, C.R.E.W., stakeholder and community representatives, vendors, competitors and governing agencies, while maintaining and improving company standards for customer satisfaction, C.R.E.W. engagement, quality assurance and asset protection.     ROLE   The role of the Vice President Marketing is to lead the marketing division and its C.R.E.W. members in efforts that increase the value and performance, by providing expertise, resources and creativity to maximize profitability.  Provide overall direction, while liaising with other departments and stakeholders, to ensure that the division is meeting its overall objectives as part of the total performance of Casino Rama.  This must be a leader who exemplifies the Vision and Values of Casino Rama, and lives them daily.      EDUCATION, QUALIFICATIONS AND/OR CERTIFICATIONS/EXPERIENCE   - University or College degree - Minimum of 10 years of senior executive experience operating consumer marketing programs in a high volume hospitality environment including conceptualizing, producing and executing best-in-class marketing programs. - Outstanding communication and presentation skills - Detailed understanding of the role of Marketing in a gaming environment - Able to obtain and retain a Key Gaming license from the AGCO - We work in a 24/7 operation, 365 days per year, and this position must be able to respond or work on any given day   This Job Posting is not a full description.  Please click here: VP Marketing 2017for a more robust copy of the Job Description.   All employees at Casino Rama are expected to: - Comply with the duties of workers or supervisors, as prescribed by Section 27 or 28 of the Occupational Health and Safety Act. - Comply with all applicable Casino Rama Occupational Health and Safety policies, procedures and protocols. - Demonstrate a positive health and safety attitude to ensure Casino Rama continuously provides a safe entertainment destination for patrons and co-workers.     Casino Rama is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities.  Recruitment and hiring processes will be modified to accommodate any disabilities, if requested.   "Play Smart"
Type
Full Time
Department
Marketing

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